Policies

Orders and payment

Product details, price, payment arrangements, and any applicable taxes or delivery charges are confirmed before an order is finalized.

Custom work

Custom projects begin with a conversation. Design details, materials, price, and an expected completion window will be confirmed before work begins. Later changes may affect cost or timing.

Guarantee

If a clock mechanism fails within six months, we will gladly replace the mechanism.

Shipping

Shipping may be absurdly expensive because we have to take care to wrap things seriously—like mummies. The cost depends on the size and nature of the piece and will always be confirmed before purchase. If you are in the Kansas City area, we will work with you to arrange pickup or delivery.

If an order arrives damaged, contact us promptly and keep the packaging. Photographs of both the piece and the packaging will help us make things right.

Returns and cancellations

If there is a problem with an order, please contact us so we can work toward a fair solution. Personalized and custom-made items generally cannot be returned unless they arrive damaged or differ materially from the approved order.

Privacy

Information submitted through this site is used to answer inquiries and fulfill orders. It is not sold. Service providers used for forms, email, security, and payments may process information as needed to provide those services.